The smart automotive assistants of both today and the future are poised to become the most important elements in a consumer’s connected ecosystem. Interoperability with third-party smart assistants and advances in AI reasoning enable automotive assistants to support the needs of people in their vehicles better than any other virtual assistant possibly can. They will provide access to the most relevant and timely information — from the car, the environment and the cloud — to help users make better-informed and faster decisions, thereby enhancing their productivity, comfort and safety. In addition, the fact that the car communicates and interacts with users in a natural way will help to build trust and adoption.
Dragon Drive, Nuance’s automotive assistant platform, offers an effortless, adaptive interface that keeps the driver focused while delivering integrated connectivity, personalized entertainment, and an unparalleled ability to get things done in the car. It powers more than 200 million cars on the road today across more than 40 languages, creating highly customized, fully branded experiences for Audi, BMW, Daimler, Fiat, Ford, GM, Hyundai, SAIC, Toyota, and more.
At Showstoppers @ IFA, Nuance will show the latest Dragon Drive innovations, including:
- Just Talk. With “Just Talk” mode activated, the automotive assistant is standing-by for a command from the driver, without needing to be explicitly addressed by name or invoked by the push of a button – just like in human conversations.
- Multimodality. Dragon Drive combines speech, natural language understanding, contextual reasoning, machine learning and integration with vehicle sensors to deliver a humanized conversation with consumers that provide the best, personalized results while driving. New innovative features include “multi-modal” gaze detection and control capabilities combined with conversational AI that enable the driver to simply look at an object and get answers to questions such as “What is that building?” or “How much does it cost to park in there?”
- Conversational AI. Dragon Drive leverages artificial intelligence-based technologies, supporting drivers with all driving related tasks and anticipating their needs. Machine learning enables a personalized user experience based on past behavior and preferences, and reasoning ensures contextual, relevant results by considering all kinds of contextual information including information coming from car sensors.
- Multi-passenger interaction. Dragon Drive can create multiple acoustic zones in the car. With the help of voice biometrics, it identifies different users in the car, and with the help of acoustic technologies, it knows where the individual passengers are seated and offers each user a personalized experience.